Terms of Service
Last updated: May 7, 2026
1. Acceptance of Terms
By accessing or using HandyAI, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our service.
2. Description of Service
HandyAI is a customer relationship management (CRM) platform designed for skilled trades professionals. Our service includes customer management, job tracking, scheduling, invoicing, review requests, and communication tools.
3. User Accounts
You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Providing accurate and complete information
4. Acceptable Use
You agree not to:
- Use the service for any illegal purpose or send spam
- Attempt to interfere with or disrupt the service
- Access other users' accounts without permission
5. Payment Terms
Paid subscriptions are billed in advance on a monthly or annual basis. Subscription fees are non-refundable except as required by law. We reserve the right to change pricing with 30 days notice.
6. Data Ownership
You retain full ownership of all customer data and content you input into HandyAI. We do not claim any intellectual property rights over your data. You can export your data at any time.
7. Service Availability
We strive for 99.9% uptime but do not guarantee uninterrupted service. Scheduled maintenance will be communicated in advance when possible. We are not liable for any downtime or data loss.
8. Limitation of Liability
HandyAI shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the service.
9. Independent Contractors & Handymen
IMPORTANT: HandyAI is a platform provider only.
All handymen, service providers, and trades professionals using the platform are INDEPENDENT CONTRACTORS and are NOT employees, agents, or representatives of HandyAI.
HandyAI is NOT responsible for the quality, safety, legality, reliability, or any other aspect of the services provided by any handyman. Each handyman is solely responsible for their own work, conduct, and compliance with laws.
While users may report a handyman for misconduct or poor service, HandyAI does not guarantee any outcome and is NOT liable for any actions, omissions, injuries, or damages caused by any handyman encountered through the platform.
10. Handyman Communications & Anti-Spam
Disclaimer of Responsibility for User Communications.
HandyAI provides communication tools, but is NOT RESPONSIBLE for the content, frequency, or legality of any messages, emails, or notifications sent by handymen or service providers to their customers.
Each handyman is solely responsible for ensuring that any customer they add manually and any communication they initiate complies with local anti-spam laws and regulations. HandyAI shall not be held liable for any claims of spam, harassment, or unauthorized communication initiated by any user of the platform.
11. Contact Us
If you have questions about these Terms, please contact us at legal@gethandyai.ca